Abstract : The Covid-19 pandemic has had a major effect on education [1]. University students are going through a high level of psychological pressure [2]. This can be explained by academical responsibilities, financial issues, and difficulties in adapting to new lifestyle. Although vaccination is known to be one of the most effective public health measures, Covid-19 vaccines are perceived by university students as unsafe and even harmful [3]. Lack of confidence in vaccines is considered by public health authorities as the greatest threat to Covid-19 vaccination programs. Studies have shown that mass communication via short messages relayed on television or radio is not an efficient means to persuade any vaccine hesitant [4]. In contrast, discussing particular worries with a trusted expert can be a powerful and persuasive approach. However, getting a face-to-face consultation with a medical expert for any vaccine-hesitant is impractical due to the limited number of health professionals [4]. Thus, it becomes obvious that other alternatives should be investigated. In that perspective, effectively designed and deployed Artificial Intelligence (AI) enabled chatbot could contribute in improving Covid-19 vaccine literacy among students.
Keywords : health literacy, intelligent chatbot, covid19
Lire PlusAbstract : Mobile technology is widely used in healthcare, but designers and developers in many cases have focused on developing solutions that are usable by highly literate people. While the advent of the pandemic has called for people to seek and use Covid-19 related information to adapt their behaviors, it is relatively difficult for low literate to get access to health information through digital technologies. In this study, we present a Mobile based Interactive Voice Response (IVR) system designed for low-literate people which provides Covid-19 related health information, in local African languages through a simple call. We conducted a field study through a usability study to assess user requirements for the system. Low literate people among high school students were recruited for the study.
Keywords : Health literacy, IRV, low literate, mobile phone
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